FAQ

What is the delivery time?

Afeer employees process your order. Our aim is to offer stock products to the parcel service within 2 working days.

If you have a customer-specific product, we will make it especially for you and ask you to be a little more patient. This depends on the model. The expected delivery time is mentioned with the product. The delivery time will be calculated after we have received your approval of the proof. Our aim is to mail the proof within 2 working days.

What are the shipping costs?

Click here for more information about shipping costs.

How do I return an article?

Click here for more information about returning an article.

How can I return a discount code or gift voucher?

In your shopping basket you can enter the discount code or the code on the gift card. If you click on the apply voucher button, it will be processed automatically.